The Master Manager

Half Day – Introduction to the 'service' master manager

Linking professional development planning with master management competencies…


Program - HALF-DAY

Educator - Tony Brown

Venue TBA

Mini workshop

This half-day program is all about ‘bang for your buck’ with learners thrown into the deep end of management mastery competencies. Don’t worry, they won’t drown and they will be holding several colourful flotation devices. Humour aside, the real purpose of the ‘master manager’ program is to paint a picture of the ideal manager. Learners will map their own strengths and weaknesses and walk away with a blueprint for management mastery that will not only help in their current role, but will guide them towards their senior management aspirations. If the goals is mastery, then best you know what it looks like and how you are going to get there...

Half-Day Session


  1. 9:00
    Session 1
    Our first session is always interesting where our primary goal is to get to know each other. Through interactive discussions and activities, we will meet some of the familiar characters from the workplace and then look within to see who we are most like. We then turn our attention to our own individual ‘service management’ strengths and weaknesses. Although we don’t want to give too much away here, the session will involve some inflated fun and a lot of hot air that may leave you breathless.
    What is my preferred management style?
  2. 10:45
    Session 2
    Leaving the party behind we ask ourselves, what does it all mean? Am I a good manager or a bad manager? I am confident you all know the answer to this question but it is important that we begin to paint a picture of the 'ideal' manager or as we like to call it, the master manager. The mastery sessions are about discovery and learning what is required to lead and manage a team successfully. Although the framework is detailed, learners will be introduced to its fundamental elements and map their own PD path to mastery.
    Good manager, bad manager….what’s the difference?